SHIPPING & RETURNS
Shipping methods
Standard shipping
€7.50⏱ 3–5 business days
Card payment (Nexi)
✓ Free above €49.00 in supplements or €79.00 in total spend
Cash on Delivery
€12.50⏱ 3–5 business days
Shipping €7.50 + a €5.00 surcharge · pay in cash on delivery
✓ With free shipping, you only pay the €5.00 surcharge
Return policy
14 days from delivery to request a return
Product unopened and in its original packaging
Full refund within 5–7 business days
Opened food products cannot be refunded, for hygiene reasons
Frequently asked questions
How do I track my order?
You'll receive an email with a tracking link as soon as your order ships.
When is shipping free?
Free above €49.00 in supplements or €79.00 in total spend. The Cash on Delivery surcharge always applies separately.
What happens if I'm not home?
The courier will leave a notice and try again the next day.
Can I change my address after ordering?
Contact us as soon as possible via WhatsApp or our toll-free number: if your order hasn't shipped yet, we can update it.
How do returns work?
You have 14 days from delivery to request a return. The product must be unopened. Contact customer service to receive your return label.
When will I get my refund?
Refunds are processed within 5–7 business days of your return reaching our warehouse.
Have more questions?
Call now